Covid-19 at The Pierhouse
Our Covid-19 protocols for the different areas of the hotel are listed below, and you can download them in PDF format here. As you will be aware, regulations and guidelines are constantly changing and we will keep abreast of changes and implement them as soon as is possible. We are pleased to say that we have been accredited with Visit Scotland's 'Good to Go' certificate which recognises that our business is following government and industry COVID-19 guidelines.
All we ask of you is to understand that such changes are necessary, if on occasion somewhat inconvenient. We are working hard to ensure your experience will be a happy and memorable one.
If you feel ill
Please let us know at the earliest opportunity if you feel ill. If it is before arrival, please do not worry, we have a no-quibble refund policy for guests who fall ill prior to arrival.
If you feel unwell after check-in, please let us know. If you are too unwell to drive home, we will ask you to self-isolate in your hotel room. We will contact NHS Scotland for advice on the next actions including assisting with the Test and Protect programme.
Please do not hesitate before or during your stay to reach out to us with any questions or concerns.